Menjual di Kick Avenue

My item was sold on Kick Avenue. What should I do?

Once your product is sold on Kick Avenue, you will receive an email and an account notification. Please follow these steps:

  1. Confirm Your Sale: Log in to your Kick Avenue account and confirm the sale within 48 hours of the product being sold.
  2. Prepare Your Product: Ensure the product and all included accessories match the listing details and are securely packed.
  3. Include the Order Label: Print the shipping label sent to your email and place it inside the package. If you cannot print it, clearly write your Order ID and account email address on a piece of paper and include it in the package.
  4. Ship Your Product: Send the product to the Kick Avenue warehouse using a courier service, motorcycle delivery service, or direct drop-off. All shipping costs to the warehouse are covered by the seller.
  5. Submit the Tracking Number: Enter the tracking number or delivery reference in your Kick Avenue account within 48 hours after confirming the sale. For motorcycle delivery services, you may use the booking or tracking number provided by the service.
  6. Ensure Timely Delivery: Your product must arrive at the Kick Avenue warehouse within 8 days for Standard or 15 days for Pre Order, calculated from when the tracking number is submitted.

Kick Avenue Warehouse Address

Jl. Pesanggrahan No. 32, RT.1/RW.3, Meruya Utara, Kembangan, West Jakarta, DKI Jakarta 11620, Indonesia.

Important Notes:

  • Motorcycle delivery services and direct drop-offs are only accepted on business days, during warehouse receiving hours.
  • The order will be automatically canceled if the seller fails to confirm the sale or submit the tracking number within the specified deadlines.
  • Ensure the Order ID is clearly included inside the package to prevent identification issues and delays in warehouse processing.