Pesanan, Pembayaran dan Pengiriman

Help Center
Pesanan, Pembayaran dan Pengiriman
How to make a purchase?What are the payment methods offered?Can I apply for installments?Can I cancel my order?How long does it take for the goods to be delivered?How do I return the items?What is the refund process for your order issue?Can I track orders in progress?Can I make an offer on certain products?Can I file a complaint?I have placed an order, but did not get a confirmation email.How much is the shipping cost for each product?Can I change my address once the order has been placed?What happens if I don't send the item I want to return?How to Record a Proper Unboxing Video?Easy Return

Can I apply for installments?

Kick Avenue has teamed up with various Banks and other financial institutions to accommodate your capabilities. Please note that different institutions will provide you with different installment rates.

Customer Service Hours

EmailEveryday: 10:00 - 18:00 WIB
WhatsappEveryday: 10:00 - 18:00 WIB
Messages outside service hours will be replied to during the next service hours.
Need Help? Start Here

Provide us with a few details, and we will guide you to the right solution. Contact options include email and Whatsapp!
EmailWhatsapp
© 2026 PT. Karunia Internasional Citra Kencana. All Rights Reserved.
Need help? Chat with us
Help Center
Language Preferences
Download Kick Avenue App